Privacy Policy

Last Updated: January 13, 2026

Oops Poops (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit forms, request services, or otherwise interact with our business.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing and payment information

Service-Related Information

  • Yard photos submitted for quotes or assessments

  • Number of pets

  • Yard size and access details

  • Service preferences and notes

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via analytics tools)

2. How We Collect Information

Information is collected when you:

  • Visit our website

  • Submit an intake or request form

  • Request a quote or service

  • Communicate with us by phone, email, or text

  • Use online booking or payment features

3. How We Use Your Information

We use your information to:

  • Provide and manage services

  • Prepare accurate quotes and schedules

  • Communicate regarding appointments and updates

  • Process payments and invoices

  • Improve our website and services

  • Comply with legal and business obligations

We do not sell or rent your personal information.

4. Sharing of Information

We may share your information only as necessary with:

  • Service software providers (such as scheduling, CRM, and invoicing platforms)

  • Payment processors

  • Website hosting and analytics providers

  • Legal or regulatory authorities if required by law

All third-party providers are expected to maintain reasonable data protection practices.

5. Photos & Media

Photos submitted for yard assessments or service documentation are used solely for:

  • Pricing and service evaluation

  • Internal records

  • Dispute prevention

We do not use customer photos for marketing without explicit permission.

6. Data Security

We take reasonable administrative and technical measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Understand how visitors interact with our site

You may disable cookies through your browser settings, though some features may not function properly.

8. Your Rights & Choices

You may:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of information, subject to legal or operational requirements

  • Opt out of non-essential communications

To make a request, contact us using the information below.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Oops Poops
Cypress, TX
📧 Email: support@oopspoopsllc.com
📞 Phone: 346-578-7360